Enterprise IT Knowledge Base

Accounts, Logins, and Passwords

Get help with accessing your accounts and resetting your passwords.

• CIT Accounts
• Multi-Factor Authentication (MFA)
• Single Sign-On (SSO)
• Crowd Accounts

Equipment

Information on user equipment.

• Telephones

Networking

Get help with accessing our wireless networks, VPN, and other private networks.

• Internet Access
• VPN

Security

Learn how to report security incidents and suspicious activity.

• Security Incidents

Servers and Storage

Get help with accessing UCAR servers and shared network drives.

• DNS
• FTP
• Shared Network Drives

Systems and Applications

Information and guides for using our various systems and business applications. 

• AI Virtual Assistants (Gemini, ChatGPT, GitHub Copilot)
• Atlassian Applications
• Concur
• Docker Desktop / DockerHub
• GitHub
• Google Apps
• Power BI
• Slack
• UProcure