Table of Contents


Quick Start Guide

Jabber Login

Launch the Jabber client from your device. Enter your CIT username and password.

Click Sign In.

The main Jabber window will appear along with a pop-up message. Click Skip.

Sign-in pop-up


Main Jabber Window

Main Jabber window


Call Settings

Return to the main Jabber window. Click on the Call Settings button in the lower section of the Jabber client.

Set the Device for Calls to be Use My Computer.

Device for Calls menu


Please review the "Emergency Calls" notice in the About Jabber window of your client.


Change Settings

From the main Jabber window, click on the My Profile and Settings icon in the upper left corner.

Click on Settings, then Audio. Update your microphone and speakers.

Audio Settings options


Placing a Call

  • You can dial any 4-digit UCAR extension directly.
  • For local calls dial 7+AreaCode+number
  • For long-distance calls dial 7+1+AreaCode+number
  • Click the cancel button to bring up the key pad or dial your call directly.


Reviewing Call Details

Navigate through the All Calls menu for additional details.

All Calls menu


UCAR Directories

Type user details in the search or call field to access UCAR directories. (Min of 3 characters)

Accessing UCAR directories


Answering Calls

  • Click Answer to answer the incoming call.
  • Click Decline to send the call to voicemail.


Access Voicemail

From the main Jabber window, click on the voicemail icon to review voicemail messages.


Questions?

Still have questions? Please submit a request to the Enterprise Service Desk.