Crowd is a component of UCAR's Atlassian software infrastructure used to provide access to the UCAR Enterprise Service Desk along with the help desks supporting Research Computing, the Research Data Archive, and the Digital Asset Services Hub. Users without a CIT account will use a Crowd account instead, which can be created manually from the help portals, or automatically when submitting a ticket via email.
Crowd accounts follow UCAR password policy, requiring passwords to be changed every 180 days. When a password is 150 days old, crowd will begin notifying a user to modify their password prior to this date via email.
If in doubt about the legitimacy of the email, or to follow best practices regarding account security, users are encouraged to directly visit https://crowd.ucar.edu where they can login and change their password.
You can change your password on crowd by editing your profile via the following procedure:
|
You can generate a new crowd password by following the following procedure:
|