Table of Contents


Quick Start Guide

Install the Cisco Jabber for Mobile App


From your mobile device, locate the Jabber icon from the App Store.


Tap the install button.


Press the accept button to give Cisco Jabber permissions to access features on your mobile device.


Once installed, open the app.




Logging into Jabber


Locate, then tap the Jabber icon located on your screen.


Tap OK or Don't Allow to provide Jabber the ability to:

  • Access Your Contacts
  • Allow Siri
  • Send Notifications


If this is the first time opening the Cisco Jabber app, please read, then accept the "Emergency Calls" agreement.


From the "Collaborate your way" screen, swipe left to move to the next screen.


Tap Get Started Now.


Tap OK to allow Jabber access to the microphone.


First time login requires you to enter your email address, i.e. username@ucar.edu. This will be saved automatically and will not be required for future logins. Tap continue.


Enter your CIT credentials. This should only be your username. "ucar.edu" should not be in this field. Tap Sign In.




Update Credentials


Click the Update tab.


Enter your CIT credentials.


Voicemail and phone service should now be active.




Account Window

The Account window contains: status, settings, and sign out.

Account window


Change Settings


From the Account window, click on Settings.


Tab the back arrow once you are done making changes.




Placing a Call

Click the Call icon along the bottom of your screen to display the keypad.

  • You can dial any 4-digit UCAR extension directly.
  • For local calls dial 7+AreaCode+number.
  • For long-distance calls dial 7+1+AreaCode+number.


Reviewing Call Details

Navigate through the Recents tab on the upper part of your screen for additional details.


UCAR Directories

Click the Contacts icon along the bottom of your screen. Type user details in the "Search or call" field to access UCAR directories. Minimum 3 characters required.

Contacts window


Answering Calls

  • Click Slide to Answer to answer the incoming call.
  • Click the side buttons to send the call to voicemail.


Access Voicemail

From the Keypad window, click on the voicemail icon in the lower bottom right corner to review voicemail messages.


Questions? 

Still have questions? Please submit a request to the Enterprise Service Desk.