Table of Contents


Quick Start Guide

Install the Cisco Jabber for Mobile App


Download the Cisco Jabber application from Google Play and install it.


Tap the install button.


Once installed, open the app.


If this is the first time opening the Cisco Jabber app, please read, then accept the "Emergency Calls" agreement.


From the Collaboration menu, swipe left to move to the next screen.


Tap Get Started to continue.


Allow or Deny Jabber to:

  • Use Biometric authentication
  • Access Contacts
  • Record Audio
  • Access Photos and Media


First time login requires you to enter your email address, i.e. username@ucar.edu. This will be saved automatically and will not be required for future logins. Tap continue.


Enter your CIT credentials. This should only be your username ("ucar.edu" should not be in this field). Tap Sign In.




Update Voicemail Credentials


Click the Settings tab.

Update Credentials window


Enter your CIT credentials.


Voicemail and phone service should now be active.




Account Window

The Account window contains: status, settings, and sign out.

Account window options


Change Settings


From the Account window, click on Settings.


Tab the back arrow once you are done making changes.




Placing a Call

Click the Call icon along the bottom of your screen to display the keypad.

  • You can dial any 4-digit UCAR extension directly.
  • For local calls dial 7+AreaCode+number.
  • For long-distance calls dial 7+1+AreaCode+number.


Accessing Voicemail

From the Keypad window, click on the voicemail icon in the lower right corner to review voicemail messages.


UCAR Directories

Click the Contacts icon along the bottom of your screen. Type user details in the "Search or call" field to access UCAR directories. Minimum of 3 characters required.


Answering Calls

  • Click Answer to answer the incoming call.
  • Click the Decline button to send the call to voicemail.


Questions? 

Still have questions? Please submit a request to the Enterprise Service Desk.