Table of Contents


Quick Start Guide

Jabber Login


Launch the Jabber Client from your device.

Cisco Jabber app icon

Log into the device using your CIT credentials: username@ucar.edu


Click the Continue tab.


Enter your username and password to access Phone services. This field should be your CIT credentials only.


Once you have updated your CIT credentials, click Sign In.




Update Voicemail Credentials


You may receive an error message notifying you that Voicemail Service credentials are invalid.


Click on the Update tab.


Voice Messages should be highlighted.


Under User Settings, update the appropriate fields with your CIT credentials.

Updating voicemail credentials for Mac


Click the Apply tab.


Voicemail services should now be active.




Main Jabber Window

Main Jabber window


Call Settings


First time login requires you to update your device for calls. This will be saved automatically and will not be required for future logins.


Close the Accounts Preferences tabs and return to the main Jabber window.


Click on the Call Settings icon in the lower section of your Jabber client.


Set your Device for Calls to be Computer.

Device for Calls option


The icons at the bottom of the screen should turn green and phone services should now be active.





Please review the "Emergency Calls" notice in the About Jabber window of your client.



Change Settings


From the main Jabber window, click on the My Profile and Settings icon in the upper left corner.


Click on the Preferences tab. Navigate to the Audio/Video tab. Update your microphone and speakers.




Placing a Call

  • You can dial any 4-digit UCAR extension directly.
  • For local calls dial 7+AreaCode+number
  • For long-distance calls dial 7+1+AreaCode+number
  • Click the cancel button to bring up the key pad or dial your call directly.


Reviewing Call Details

Navigate through the All Calls menu for additional details.

All Calls menu


UCAR Directories

Type user details in the search or call field to access UCAR directories. (Min of 3 characters)

Accessing UCAR directories


Answering Calls

  • Click Answer to answer the incoming call.
  • Click Decline to send the call to voicemail.


Access Voicemail

From the main Jabber window, click on the voicemail icon to review voicemail messages.


Questions?

Still have questions? Please submit a request to the Enterprise Service Desk.