• Created by Unknown User (bjsmith), last modified on Aug 16, 2022

Problem

My Duo push and passcode options work only intermittently.

Solution

This might indicate that you have a weak connection at times.

  1. First, select "Call Me" if you need to log in immediately. (See image.) After you answer the call, press any key on your phone as instructed.

  2. Follow up by calling CISL at 303-497-2400 if the intermittent problems continue. Your phone may need to be reactivated.